The Most Frequent Questions

You can go straight to the order form by clicking the Order button on any page of our website. Fill out the form to provide all the necessary details about what needs to be done. Once you’re finished, wait for our sales team to contact you within the next 42 hours and give you a price quote.

Anything at your disposal, really. The more relevant information you provide, the higher the chances that the content we write will meet your expectations. So tell us anything regarding the topic and its peculiarities, desired writing style, what additional resources to use, etc.

You can go to your orders section on your profile page to check the general status of the work. You can also contact your writer and request a draft to see how things are going with the text.

Reach out to us in any way comfortable for you, and we'll update you on the status of your order. In most situations, the writer finishes up the work and prepares it for submission, so there's no need to worry.

To ensure that you get the exact piece of content you're expecting, first and foremost, provide your instructions in as many details as possible. The more information you give, the easier it will be for the writer to create a piece that satisfies you. If you still feel that something may go wrong or think that some of the information may be unclear—reach out to us. There's nothing wrong with contacting your writer or our support team representatives. If the issue is tackled beforehand, there'll be no need to fix anything later.

Once the work is done, you’ll get a notification email with a link to download the document. You will also see the order status change on your profile page.

Our hiring process strictly ensures that only people who love writing and have rich professional backgrounds join our team. At the same time, we don't ignore talented individuals who just haven't shown their full potential yet. Strict requirements and the variety of candidates that we select enable us to offer a range of writers' tiers. This, in turn, acts as a way to adjust the price of your order with the best money-to-quality ratio.

We give candidates test tasks and have a test working period to see what a potential writing team member is really capable of. We assign them various tasks and topics in order to expose all of their abilities.

Writers' tiers represent the level of expertise and the amount of background knowledge our writers have. But that doesn't mean that employees at the Elementary tier know very little or will produce a poorly written text. They're just less likely to be suitable for a wide range of orders and won't deal with more challenging tasks for now. But every writer can grow and move to higher tiers with time.

No. We have a thought-through system for assigning writers. We pick them based on the selected writer's tier, content type, and topic. Given that our team is big enough, we can find specialists with the most background experience to complete the task.

Sure thing! If you enjoyed the experience of working with a particular writer and would like them to complete the next order, let us know about it. There are also writers' tiers with which you can pick your writer's general level of expertise.

To find out how much your order will cost, fill out the form and provide details about your future order. After that, our sales team will get back to you with the price quote.

There are special occasions and seasonal discounts available to the clients. To stay informed about them, you can subscribe to our newsletter.

Yes, because we need to lock in the sum that will be paid for the order to the writer. No need to worry, though, as we have a set of guarantees that protect our customers (like a money-back guarantee and free revisions).

Four major factors influence the final cost: number of pages to be written, selected writer’s tier, type of content, and deadline. There are also additional services like urgent writer assignment and plagiarism report that will require extra payment.

Order promotion depends on many factors, so it's hard to set fixed prices. Instead, the cost of every promotion campaign is determined individually, depending on the customer's requirements.

We probably wouldn't even start our writing platform if there were any doubts about its security. We pay close attention to this aspect and ensure that information of anyone visiting and using our website is entirely safe. We do not disclose any personal data and keep it encrypted.

Our efforts are mostly focused on writing blog posts and articles, press releases, providing editing and rewriting services. There's also a content promotion service.

Of course! We’re ready for any kind of challenge. Just reach out to customer support and tell us what you need. We’ll be able to figure out the most effective way of helping you out.

For content promotion and link building, our specialists only use white hat methods such as broken link building, guest posting, content roadshow, skyscraper technique, industry study, original research, etc.

You can do so through the order page in your profile. Keep in mind that our writers have fixed working hours, unlike the support team that's available 24/7. If the question is urgent and you can't get your writer to respond, reach out to customer support, and they'll help you out.